MidWest Micro: Services

Services and Support

It’s easy to do business with MidWest Micro. That's because we offer lots of options to get in-and keep in-touch with us. You know you really should check out our catalog, Web site, payment plans and other user-friendly services and support.

The MidWest Micro Catalog

Displaying the latest and greatest computer products from over 145 of the world’s leading manufacturers, the MidWest Micro Catalog includes everything you need to keep your company running at maximum efficiency! This 91-page, four-color publication is your complete source for PCs, peripherals, notebooks, software, networking products and more. And the best part is, it's absolutely FREE! Sign up today with our catalog request form.

FaxBlasts and the MidWest Micro Advantage™ Newsletter

The fastest way to find out about new products, promotions and great deals is with MidWest Micro FaxBlasts and the MidWest Micro Advantage e-newsletter. If you would like to receive either of these money-saving announcements, sign up at http://support.mwmicro.com/maillist.

Technical Support - When and Where You Need It

At MidWest Micro, we understand that not everyone is a computer wizard. So, if you have a question about the setup or operation of your MidWest Micro PC, just give us a call. Our toll-free technical support service is available to you 24 hours a day, 7 days a week-at no extra cost! And since most PCs come with one year of On-Site Service, if you do encounter a problem that can’t be solved over the phone, we'll send a technician to your site for free!

Automated Technician Service

MidWest Micro’s Automated Technician Service makes troubleshooting easy. Simply use your touch-tone phone to call 1-888-467-6287. Then answer a number of pre-recorded questions via prompts, and you'll get detailed solutions to common technical issues. This service is available 24 hours a day, seven days a week.

InfoFax

Get the information you need-when you need it-in writing. MidWest Micro’s infoFax service lets you obtain important accounting, customer service and technical information 24 hours a day, seven days a week! Using a touch-tone phone, call 1-800-445-2025 and follow the prompts. Within minutes, you'll receive the information you need via your fax machine.

Payment Options

At MidWest Micro, we offer the convenience several different payment options including Net 30, C.O.D., Credit Card and leasing.

Net 30
To apply for a Net 30 account, please fill out our Net Terms Application and return it to MidWest Micro.

C.O.D. (Cash on Delivery)
MidWest Micro offers C.O.D. service for packages shipped via UPS. For C.O.D. method of payment, we accept cash, certified checks, money orders and company checks.

Credit Card
You may charge your payment to MasterCard®, Visa®, American Express® or Discover®.

Leasing
Leases are available through Fidelity Leasing to qualified business, government and education institutions. Fidelity Leasing, Inc. has been a leader in technology leasing for over 15 years. And with a commitment to fast, efficient and professional service, Fidelity continues their tradition of building lasting customer relationships. Ask your sales rep about our affordable monthly leasing options through Fidelity Leasing, Inc.