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How to Contact Us



Whenever you need to contact us, please use this handy reference source. Here you will find our business hours, Web site address and important numbers--all the information you need to keep in touch.
 
Sales
Monday - Friday 8:00 AM - 6:00 PM EST/EDT
Call our friendly sales representatives today!
Mailing Address:MidWest Micro
 6910 State Route 36
 Fletcher, OH 45326

Sales Toll-Free Number:(800) 626-0544
Sales Local Number:(937) 368-2309
TDD (Hearing Impaired) Sales Line:(937) 368-2382
Sales Toll-Free Fax Number:(800) 562-6622
Sales Local Fax Number:(937) 368-2306
Reseller Inquiries:(800) 537-6622
InfoFax Fax-On-Demand Sales Information:(800) 445-2025
Midwest Micro Web Site address:http://www.mwmicro.com
Sales Email Address:[email protected]
or email directly from our web sitehttp://support.mwmicro.com/email/sales/
 

Accounting
Monday - Friday 8:30 AM - 6:00 PM EST/EDT  Saturday 10:00 AM - 4:00 PM EST/EDT
 
Accounting Toll-Free Number:(800) 682-7271
Accounting Toll-Free Fax Number:(800) 843-6622
 

Customer Service
Monday - Friday 9:00 AM - 7:00 PM EST/EDT  Saturday 10:00 AM - 4:00 PM EST/EDT
 
Customer Service Toll-Free Number:(800) 262-6622
Customer Service Local Number:(937) 368-3862
Customer Service Toll-Free Fax Number:(800) 643-6622
Customer Support Email Address:[email protected]
or email directly from our web sitehttp://support.systemaxpc.com/contact/csupport/
 

Technical Support
24 Hours per day, 7 Days per Week
 
Technical Support Toll-Free Number:(800) 262-6622
Technical Support Local Number:(937) 368-3862
Technical Support Toll-Free Fax Number:(800) 643-6622
Midwest Micro Automated Technician Service:(888) 467-6287
InfoFax Fax-On-Demand Technical Support:(800) 445-2025
Midwest Micro Support Web Site address:http://support.systemaxpc.com/
Customer Support Email Address:[email protected]
or email directly from our web sitehttp://support.systemaxpc.com/contact/tsupport/
 
MidWest Micro FTP Site: Visit our online ftp file area to download the latest drivers and patches
 
MidWest Micro Bulletin Board (BBS):Node 1: (937) 368-3741
 Node 2: (937) 368-3745
 Node 3: (937) 368-3754
 Node 4: (937) 368-3755
 
To learn more about the BBS, click here

If you're using the BBS, remember to set your telecommunications package to ANSI emulation which is the preferred emulation when connecting to our BBS. Configure your software package to 8 data bits, no parity, and 1 stop bit (8N1). And, if your telecommunications package supports Zmodem, use it as the protocol for downloading your files. When you call, you'll be asked for your Customer Number. Have this number ready to ensure yourself plenty of time to download the available files.


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