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Article ID: 882 Last Updated: February 25, 2025
Operating System(s): ALL


SYMPTOMS

One or more of the following error messages appears when Microsoft® Encarta 99 is started:

  • The file EEUIL12.DLL is linked to missing export file MFC42.DLL.
  • The file MSVCP60.DLL is linked to missing export file MSVCRT.DLL.
  • The file SHRL11.DLL is linked to missing export file MFC42.DLL.
These errors may also appear when starting Virtual Globe 99 or other programs.


CAUSE

One of the above mentioned files is either missing or damaged, or the wrong version is installed.


RESOLUTION

Encarta 99 (or the program creating the error) needs to be removed from the PC and then reinstalled. Restart your computer after removing the program and before it is reinstalled.

For complete details on how to remove and reinstall the application please refer to Article Q195665 on Microsoft's support site at http://support.microsoft.com/support . Additional instructions are available on the site should the above method not fix the error.

 

The above information pertains specifically to MidWest Micro products. MidWest Micro will not be held liable for the misuse of the above information.


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