SYMPTOMS

The option to enable either Direct3D and/or DirectDraw Acceleration is grayed out and not selectable when you run either "DirectX Driver Tool" or "DirectX Diagnostics Tool".

CAUSE

Some systems with video integrated into the motherboard have a selectable shared memory size to use for video memory. If this option is set to less than 4MB, it will not allow for Direct3D and/or DirectDraw Acceleration.

RESOLUTION

1. Restart the computer.
2. Immediately press and hold down the [DEL] key as the PC begins to boot to enter the Setup.
   
   NOTE: The key to enter the Setup may vary, depending on your PC.
   
   
3. Highlight �Integrated Peripherals� from the main menu then press the [ENTER] key. You may need to consult the User's Manual for your PC�s motherboard to locate the main menu option that contains "VGA Shared Memory Size".
4. Highlight "VGA Shared Memory Size" then set it to 8MB.
5. Press [ESC] to return to the main menu.
6. Select �Save Settings & Exit� then confirm that you wish to save the settings.
7. The PC will now continue to boot.

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The above information pertains specifically to MidWest Micro products. MidWest Micro will not be held liable for the misuse of the above information.